We build it into your business
Automation, integration and custom AI — engineered around the tools you already run.
Five ways we plug into your business
Each solves one everyday bottleneck. Take one, or combine them into a single engagement.
Posted to accounting. Nobody retyped a field.
DocTrace
Invoices and forms get read, checked and filed into your systems. Nobody retypes them.
See how it works →Routed the moment it landed, not next morning.
SupportRoute
Email, chat, WhatsApp and voicemail triaged the moment they land.
See how it works →Assigned to a rep in minutes, with a clock on it.
ProspectRoute
Every enquiry scored and assigned within minutes, with a clock on it.
See how it works →One customer, three spellings, one record.
UnifyCore
Two systems that cannot talk, connected both ways — with alerts, not silence.
See how it works →Answered from your handbook, with the page shown.
KnowledgeAssist
An assistant trained on your handbook that cites the section it came from.
See how it works →Not sure which? A short call is usually enough to tell — or whether you need any of them. Book a discovery call →
UnifyCore connects to tools like these
A Few Things Worth Knowing First
Do I need the SolmiriX platform to use these services?
No. Professional Services work is engineered around your tools and workflows, whether or not it involves SolmiriX. UnifyCore engagements sometimes connect your systems into SolmiriX for analytics; others connect your tools directly to each other for automation, with no platform involved at all.
Can I get just one of these services, or do I need all five?
Each of the five stands alone. Some teams need a single workflow automated, others need existing tools connected, support routed, leads scored, or a knowledge assistant built. They can also combine into one larger engagement if that's what the audit turns up.
What happens in the initial audit?
Whatever stage you're at, it starts with an audit of where you are — your current manual workflows, the documents or tickets piling up, the tools that need connecting, or the specific problem a knowledge assistant needs to solve. That audit is what turns into the written Scoped Plan before any build work starts.
How is pricing and timeline determined?
Every engagement gets a written Scoped Plan naming exactly what we'll build, in what order, with a firm timeline and price. As a rough guide: DocTrace and KnowledgeAssist typically run 4–8 weeks, ProspectRoute and UnifyCore 3–8 weeks, and SupportRoute 4–10 weeks — but your exact quote comes after the audit, not before.
Are these built only for a specific industry?
No. Every one of the five is built around the operational pattern — documents piling up, inboxes flooded, leads going cold, disconnected systems, repeat questions — not a specific industry's tools. We tune the extraction/routing/scoring models to your own records, forms, and workflows during the audit, whatever sector you're in.